Cancellation & Refund Policy
PBC Tracker plans are paid once for a fixed period, so cancelling is simple.
Cancelling
- You can cancel at any time. Pro is a one-time payment for 30 days (Pro Monthly) or 365 days (Pro Yearly) and never renews or charges you again on its own, so there is nothing to switch off: simply do not buy it again.
- Pro stays active until the end of the period you paid for, then the workspace moves to the Free plan. Nothing in it is deleted.
- You can also delete your workspace at any time from Settings → Delete my workspace.
Refunds
- Unused time on a plan you chose is not refunded, except as below.
- Duplicate or erroneous charges, for example being charged twice for one purchase, or being charged when Pro did not start: write to us within 7 days of the charge with the Razorpay payment ID (it is on your receipt and on Plans & billing). Approved refunds are paid back to the original payment method within 5–7 working days.
- If money left your account but the payment failed, Razorpay and your bank reverse it automatically, usually within 5–7 working days. Write to us if it does not arrive.
Contact
Refund and cancellation requests: arpitmor17@gmail.com. See also Contact us.
Questions or requests: arpitmor17@gmail.com.